The greatest show in the history of television is without a doubt Seinfeld and arguably, it’s most classic episode is The Opposite. Despite being a fictionalized show about nothing, there is something about this episode that should inspire any designer or strategist in the experiential world! The episode begins with George realizing that every instinct he has is wrong so he decides to do the exact opposite. This lands him an attractive girlfriend, a job offer with the Yankees, and a new apartment where he can finally move out of his parent’s house. I’ve always found this episode to mirror many real life situations – in both personal matters and work situations. Not because I think everybody is wrong, but it forces my brain to pause on whatever I’m working on and re-evaluate the situation. It enlightens me to question myself and others, in a creative way. This holds true in experiential marketing where the goal (often) is to create amazing experiences that connect brands and consumers in memorable ways. This isn’t accomplished by doing the obvious or following the trends. It’s done by acting outside of them and creating something that no one else can. The greatest tool any strategic designer (such as myself) has is the ability to trust their creative gut in situations where data, coworkers and even clients tell you otherwise. I like to call this sensation, “The George Costanza Effect”.

MY GEORGE COSTANZA MOMENT – AMERICAN IDOL

ABC wanted an experiential activation to promote the launch of American Idol. In the client brief, several elements were clearly stated:

  • Activation should be in small towns across America
  • Focus on the journey from middle America
  • Do not highlight the star power of the judges

For weeks, the team at Grandesign came up with ideas that respectively answered the request. They were fine ideas, nothing I was overly excited about to share. As a creative, I try to use every pitch meeting to showcase my level of thinking. The goal is always to win the project, but I also have a small personal goal – to leave the room with the impression that my ideas were ridiculously more impressive than anyone else. Win or lose –  I want my creative thinking to be respected!

THE COMPLETE OPPOSITE OF WHAT ABC WANTED

An idea formed inside my head the night before the pitch. It was the exact opposite of what ABC asked and my team of producers argued against it. But it was a “cool” idea, my creative instinct told me so. In that instance, I fought for creativity over rationale.  Eventually, the idea was put in the deck as the last page.

 
PITCH DAY

Did I really believe ABC would want to take a helicopter and fly 15 ft. Katy Perry, Luke Bryan, Lionel Richie and Ryan Seacrest heads across Los Angeles? No, I honestly did not. But I wanted to show off my creative thinking, plus I didn’t have anything better to suggest either. A room full of high level television executives can be a pretty intimidating environment… until it’s not. What was a pitch presentation turned into a conversation. The energy in the room quickly turned.

  • “That’s actually really funny.”
  • “There’s no way, but dammit would that be buzzworthy.”
  • Talent would kill us!

In that moment, numbers or data weren’t needed to asses the idea. Sometimes, you can’t measure cool. Working in an industry about personalized experiences, it’s our goal as marketers to come up with innovative ways to raise the bar when creating meaningful relationships. In the end, clients and consumers are people and we all react emotionally not analytically. If you have a creative idea that you feel is right, fight for it even if it’s “The Opposite” of what you’re supposed to do. To sum it up, George Costanza really puts it best, “ Yes, I will do the opposite. I used to sit here and do nothing, and regret it for the rest of the day, so now I will do the opposite, and I will do something.” Check out how the American Idol stunt turned out!